Are you looking for an exciting retail career opportunity in Qatar? Qatar Duty Free, part of the globally recognized Qatar Airways Group, is currently hiring Till Assistants for its retail operations at Hamad International Airport, Doha. This opportunity is ideal for candidates who are passionate about customer service, retail operations, and airport hospitality.
Working at Qatar Duty Free offers exposure to one of the world’s largest and most luxurious airport retail environments, with opportunities for career growth in an international workplace.
Job Overview
Job DetailsInformationCompany NameQatar Duty FreePositionTill AssistantLocationDoha, QatarIndustryRetail / Customer ServiceEmployment TypeFull-TimeExperience RequiredFreshers Can ApplyClosing Date20 May 2026WorkplaceHamad International Airport
About Qatar Duty Free
Qatar Duty Free is one of the largest airport retail destinations in the world, operating more than 90 retail boutiques and over 30 restaurants and cafés inside Hamad International Airport.
The company is known for delivering world-class shopping experiences and exceptional customer service to millions of international travelers every year.
Employees at Qatar Duty Free work in a professional, multicultural environment with opportunities for long-term career growth.
Role of a Till Assistant
The Till Assistant is responsible for handling all cash desk and point-of-sale activities while ensuring excellent customer service for passengers and shoppers.
The role involves processing transactions accurately, maintaining cash security, assisting customers, and supporting daily retail operations within Qatar Duty Free shops.
Key Responsibilities
Customer Service & Sales Support
Provide friendly and professional customer service
Assist passengers and shoppers during purchases
Resolve customer complaints or concerns professionally
Ensure customers have a smooth shopping experience
Cash Handling & POS Operations
Process transactions accurately using POS systems
Handle cash, credit cards, and traveler’s cheques securely
Ensure receipts are issued for all purchases
Maintain correct cash float during shifts
Security & Compliance
Ensure stock and cash security at all times
Report security concerns or suspicious activities
Follow company retail procedures and safety standards
Maintain confidentiality of company information
Operational Duties
Support supervisors and duty managers when required
Complete documentation and transaction records accurately
Monitor theft-prone or “hot spot” areas within the store
Ensure minimum waiting time during customer transactions
Qualifications & Skills
Candidates applying for this role should meet the following requirements:
Educational Requirements
Basic literacy and numeracy skills
Good English communication skills
Preferred Experience
Previous retail or customer service experience is an advantage
Freshers with strong communication skills can also apply
Required Skills
Basic computer knowledge
Good interpersonal and communication skills
Customer-focused attitude
Pleasant and approachable personality
Ability to work in a fast-paced environment
Why Join Qatar Duty Free?
Working with Qatar Duty Free offers several advantages:
Opportunity to work at Hamad International Airport
Exposure to international retail operations
Professional and multicultural work environment
Career growth within Qatar Airways Group
Experience with global retail and customer service standards
Work Environment
This role requires employees to work in a dynamic airport retail setting where customer service, accuracy, and professionalism are highly important.
Candidates should be comfortable working flexible schedules and handling large numbers of international passengers daily.
How to Apply
Interested candidates can apply directly through the official Qatar Airways careers portal using the link below:
Before applying, make sure your CV includes:
Retail or customer service experience
Communication and POS handling skills
Computer knowledge
Language proficiency and customer service strengths
Final Thoughts
The Till Assistant position at Qatar Duty Free is an excellent opportunity for candidates looking to build a career in airport retail and customer service. Whether you are experienced in retail or starting your professional journey, this role offers valuable exposure to a world-class international work environment.
If you are passionate about customer service and want to work with one of the leading aviation and retail brands in the world, apply today and take the next step in your career.
