Premier Inn Hotels Middle East Jobs – Receptionist | Dubai International Airport
Premier Inn Hotels in the Middle East is currently hiring a Receptionist for its hotel located at Dubai International Airport. This is an excellent opportunity for hospitality professionals who are passionate about guest service and want to build a long-term career with one of the most trusted hotel brands in the world.
About Premier Inn Hotels
Premier Inn is a well-known British hotel chain and the largest hotel brand in the United Kingdom, operating more than 900 hotels across the UK, Germany, the UAE, and Qatar. In the UAE, Premier Inn operates under a strategic partnership between the Emirates Group and Whitbread PLC, one of Britain’s leading hospitality companies.
With 11 hotels currently operating across the Middle East and several new properties in the development pipeline, Premier Inn continues to grow rapidly in the region. The brand is recognized for its people-focused culture, strong values, and commitment to delivering great stays for every guest. Premier Inn has also received numerous industry awards for both brand excellence and employee engagement.
Job Overview – Receptionist
As a Receptionist at Premier Inn Dubai International Airport, you will be the first point of contact for guests. Your role is vital in creating a warm and welcoming experience from check-in to check-out. This position requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hotel environment.
Key Responsibilities
Greet and welcome guests, visitors, and suppliers in line with Premier Inn brand standards
- Handle check-in and check-out procedures smoothly and professionally
- Answer guest inquiries related to room rates, promotions, hotel services, and nearby attractions
- Manage reservations, cancellations, and payment processing accurately
- Follow cash-handling procedures and ensure financial accuracy
- Identify corporate leads and support long-term guest relationships
- Encourage online guest feedback and promote positive brand engagement
- Review guest feedback and suggest service improvement opportunities
- Perform general front office and administrative duties
- Coordinate effectively with other hotel departments to resolve guest requests or complaints
- Ensure guest safety by following hotel safety guidelines and procedures
Requirements and Qualifications
Minimum one year of experience as a Hotel Receptionist or Front Office staff
Knowledge of Opera PMS is required
Fluent in English with strong communication skills
Arabic language skills (speaking, reading, and writing) are mandatory
Customer-focused mindset with excellent interpersonal skills
Strong attention to detail and organizational abilities
Ability to work under pressure in a busy environment
Flexible, proactive, and capable of working both independently and as part of a team
Employee Benefits
Premier Inn offers a competitive and attractive benefits package, including:
- Competitive salary
- Company-provided accommodation
- Transportation
- Medical insurance including dental coverage
- Air tickets
- Working hours that support work-life balance
In addition, Premier Inn strongly promotes internal career growth. Many team members have successfully progressed into supervisory and management roles through the company’s “promote from within” culture.
Why Join Premier Inn?
At Premier Inn, people are at the heart of everything we do. The company is committed to creating a supportive and inclusive work environment where employees can grow their skills and achieve their career goals. If you are motivated, service-driven, and passionate about hospitality, Premier Inn offers the perfect platform for long-term success.
How to Apply
If this opportunity matches your skills and career ambitions, apply online using the official link below:
Start your hospitality career journey with Premier Inn Hotels and become part of a brand that values excellence, growth, and exceptional guest experiences.